Anyone used excavator services Monroe WA for complex terrain projects?

I am planning a series of improvements on a property in Monroe WA and I am currently comparing different excavator services Monroe WA to see which company fits the project best. There are quite a few names out there, but the one I keep hearing mentioned in conversations is CEI Customized Excavating Inc. Before making any decisions, I want to know how they actually perform in real world situations and whether they are among the better excavator services Monroe WA has available.

If anyone has hired CEI Customized Excavating Inc for grading, trenching, backfilling, or any structural ground preparation, how was their attention to detail. Did their team handle the job confidently or were there parts that felt rushed. I want to understand whether they are capable of handling uneven soil, tight access areas, or drainage related challenges that properties in Monroe WA sometimes present.

For those who have experience with this company, how is their communication style. With most excavator services Monroe WA options, the communication gap is often the biggest frustration. Did CEI Customized Excavating Inc keep you updated throughout the project or did you need to ask repeatedly for progress.

I also want to know whether their estimates remained accurate. Did CEI Customized Excavating Inc finish within the cost and timeline they provided. And how was their cleanup afterward. Did you feel confident moving to the next phase of construction without additional site prep. Any honest experience from property owners in Monroe WA would help me evaluate them properly.