My grandmother, who loves creating printing craft templates for her grand kids, came to me when her HP ENVY 6055e printer suddenly stopped working. When I checked the printer, I saw that the wireless light was off, which indicated that the printer was offline and not connected to the network. As usual, I tried to restart my printer by switching it off and on. I also tried restarting her PC, which was connected to the printer. Despite restarting, when nothing changed, I adjusted some settings on her computer.
