It does not appear to be safe to engage a new provider. Schedules change. Declining quality. Teams spend a lot of time trying to clean up things that were outsourced. In the initial year of an outsourcing deal, over three-quarters of firms indicate that they are failing. So, it is worth to understand the history of a company which continuously appears, gets down to business and increases its numbers of customers. It is the story of Oscorm Global Service Provider.